Privacy Policy
Effective Date: September 25, 2025
TX Backyard Entertainment LLC ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website, services, or communications.
1. Information We Collect
We may collect the following types of information:
- Personal Information You Provide Depending on how you interact with our website and services, we may collect information you voluntarily provide to us, such as your name, email address, phone number, event or rental information, billing or delivery information, and the contents of messages or quote requests you submit.
- Payment Information When you place an order or make a payment, payment information may be processed by our third-party payment and booking providers. We may receive information necessary to process and manage your order, but we do not necessarily store complete payment card information ourselves.
- Automatically Collected Information When you visit our website, we and our service providers may automatically collect certain information about your device and use of the website, such as IP address, browser type, device type, operating system, pages viewed, referring website, approximate geographic location, and information about how you interact with the website. This information may be collected through cookies, pixels, tags, and similar technologies.
2. Information You Provide to Us
When you submit a quote request, contact form, or other inquiry through our website, we may collect information such as your name, email address, phone number, event information, and any other information you choose to provide. We use this information to respond to your inquiry, provide quotes, communicate with you about our services, and provide requested services.
3. How We Use Your Information
We use your information for the following purposes:
- To process orders and deliver rental items.
- To communicate with you about your rental order or inquiries.
- To send marketing emails and text messages, if you have opted in.
- To improve our website, services, and user experience.
- To comply with legal obligations or resolve disputes.
4. Marketing Communications
- By opting in during checkout, you agree to receive marketing emails and text messages. You can opt out at any time by replying "STOP" to any text message or clicking "Unsubscribe" in any email.
- Opting out will not affect transactional or order-related communications.
5. Information Submitted Through Our Website
- If you submit a quote request, contact form, or other inquiry through our website, we may collect the information you provide, such as your name, email address, phone number, event or rental details, and the contents of your message. We use this information to respond to your inquiry, prepare quotes, communicate with you about our products and services, and provide services you request. We may also provide this information to service providers that help us operate our website, manage customer inquiries, process orders, or provide other services on our behalf. We do not sell personal information submitted through our website to third parties for their own direct marketing purposes.
6. Sharing Your Information
We do not sell your personal information for monetary consideration. We may use third-party service providers, including analytics, advertising, payment, booking, and website providers, to operate and improve our business and website and:
- Service Providers: Third-party vendors who assist with payment processing, delivery, or marketing campaigns.
- Legal Authorities: If required by law or to protect our rights, safety, or property.
7. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, communicate with customers, maintain business and transaction records, resolve disputes, comply with legal and accounting obligations, and enforce our agreements. Retention periods may vary depending on the type of information and the purpose for which it was collected.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access and review the information we hold about you.
- Request corrections to your information.
- Withdraw your consent for marketing communications.
- Request deletion of your data, subject to legal obligations.
To exercise these rights, please contact us at [email protected] or 281-915-2014
9. Cookies and Tracking Technologies
We use cookies and similar technologies to operate our website, understand how visitors use our website, measure the effectiveness of our advertising, and improve our website and services.
Strictly Necessary Cookies: These cookies are necessary for certain website functions and cannot be disabled through our cookie preference tool.
Analytics and Performance Technologies: We use Google Analytics and Meta Pixels and related technologies to understand website traffic and how visitors interact with our website. Information collected may include pages viewed, website interactions, browser and device information, approximate geographic information, and other technical information.
Advertising Technologies: We use Google Ads and related advertising technologies to advertise our services, measure advertising performance, and, depending on your settings and applicable requirements, support advertising personalization and remarketing.
You may choose whether to allow optional analytics and advertising technologies through our cookie preference settings. You can change your preferences at any time. Some website functions may operate differently if optional cookies or similar technologies are disabled.
For additional information about how Google processes information, please review Google's applicable privacy policies and information regarding Google Analytics and Google Ads.
10. Security Measures
We implement industry-standard security measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
11. Third-Party Links
Our website may contain links to third-party websites and services, including Google. When you follow a link to a third-party website, your interaction with that website is governed by the third party's privacy policy and terms. We do not control the information those third parties may collect when you visit their websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.
12. Policy Updates
We may update this Privacy Policy from time to time. The updated policy will be posted on our website with the effective date. Continued use of our services indicates your acceptance of the updated policy.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Email: [email protected]
Phone: 281-915-2014
By using our website, you acknowledge that you have had an opportunity to review this Privacy Policy. Where consent is required for certain cookies, tracking technologies, marketing communications, or other processing activities, we will request consent as required by applicable law.